You'll receive a text message from a no-reply number (917-773-9289) inviting you to join a secure video call with a link. Tap on the link. Following this, you’ll see a screen asking for camera and microphone access -- this is necessary so your provider can both hear and see you. Once you allow access, you’ll
You do not need to download the app or create an account. All you need is your smartphone and reliable internet connectivity. You will receive a text message from Heartbeat Health, containing a link that works with the web browser on your phone. We support both iOS and Android.
Email us at hello@heartbeathealth.com or call (646) 586-9908.
The rating screen is used for internal purposes only. This information allows us to understand how the app is working for both patients and cardiologists.
If you navigate to another app during your video call, your appointment will stay open and pause in the background.
On your first virtual visit, you will be prompted to allow Heartbeat Health access to your phone's video functionality. To ensure you have no trouble connecting, prior to your visit you should check that you have a strong internet signal on your mobile device.
Yes, if you want to pass the time on other applications, you can do so. However, do not hit cancel on the waiting room screen. This will exit you from the waiting room. Simply leave the app open and navigate away to other applications you may wish to use. You will be notified via an