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Providers: General

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Which patients are good candidates for virtual visits?

There are no firm guidelines as to who and who may not be seen via telehealth. Due to social-distancing efforts during COVID-19, many practices have converted the majority of their patient visits to telehealth visits. There are some limitations to the virtual physical exam -- see our best practices tab for tips on how to

By |2020-05-14T21:31:19+00:00May 13th, 2020||Comments Off on Which patients are good candidates for virtual visits?

Does Heartbeat Health provide any hardware solutions for patients or is it strictly a software-based solution?

The Heartbeat App relies on the patient's phone, but we're working on adding device support for consumer medical devices, wearables, and smartwatches to make it easier for patients to share their numbers with their care team. We've intentionally built the app to work on iPhone and Android to have support for a wide range of

By |2020-09-09T15:25:23+00:00May 8th, 2020||Comments Off on Does Heartbeat Health provide any hardware solutions for patients or is it strictly a software-based solution?

Does Heartbeat Health work well for non-tech-savvy patients?

Yes, we've optimized the Heartbeat experience for all levels of knowledge and understanding. Patients can meet with their cardiologist through an Instant Visit, which simply requires the click of a link received via text. Or they can download the app and easily setup an account for full platform benefits.

By |2020-09-08T11:01:19+00:00May 8th, 2020||Comments Off on Does Heartbeat Health work well for non-tech-savvy patients?

How are telehealth visits reimbursed?

In the setting of COVID-19, billing has been an ever-evolving topic. We encourage you to go to the Medicare telemedicine fact sheet for up-to-date guidance. Reimbursement between private insurers varies per payer. Please connect with your affiliated system for additional details.

By |2020-05-13T23:47:27+00:00May 8th, 2020||Comments Off on How are telehealth visits reimbursed?

Does the app integrate with my EMR?

Right now we're not EMR-integrated, which tends to make platforms more complex. Instead, our platform complements use of your EMR to keep things as simple as possible for both you and your patients.

By |2020-09-08T10:50:56+00:00May 8th, 2020||Comments Off on Does the app integrate with my EMR?