There are no firm guidelines as to who and who may not be seen via telehealth. Due to social-distancing efforts during COVID-19, many practices have converted the majority of their patient visits to telehealth visits. There are some limitations to the virtual physical exam -- see our best practices tab for tips on how to
In the setting of COVID-19, CMS has expanded its guidelines to allow both new and established patients to be seen via a telehealth visit. As with reimbursement, this is an ever-evolving topic and is subject to change.
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Does Heartbeat Health provide any hardware solutions for patients or is it strictly a software-based solution?
The Heartbeat App relies on the patient's phone, but we're working on adding device support for consumer medical devices, wearables, and smartwatches to make it easier for patients to share their numbers with their care team. We've intentionally built the app to work on iPhone and Android to have support for a wide range of
Yes, we've optimized the Heartbeat experience for all levels of knowledge and understanding. Patients can meet with their cardiologist through an Instant Visit, which simply requires the click of a link received via text. Or they can download the app and easily setup an account for full platform benefits.
We're currently working on the technology to support foreign languages and the hearing-impaired.
Over 20,000 patients and growing.
Yes, video communication is HIPAA-compliant.
In the setting of COVID-19, billing has been an ever-evolving topic. We encourage you to go to the Medicare telemedicine fact sheet for up-to-date guidance. Reimbursement between private insurers varies per payer. Please connect with your affiliated system for additional details.
Right now we're not EMR-integrated, which tends to make platforms more complex. Instead, our platform complements use of your EMR to keep things as simple as possible for both you and your patients.